Project & Assessment Support

This an important and varied position based in our Guildford office providing administration and coordination support to the Cubiks’ UK team and clients.  Whilst the emphasis of the role will be helping with the management and administration of assessments to help our clients appoint, promote and develop the best people, the successful candidate will also play a key role in providing administrative and coordination activities in the UK team.

What you'll be doing...

Project Support

  • Management, co-ordination and administration of Cubiks’ on-going assessment projects (for recruitment, promotion and development) in the UK and globally
  • Creating and supporting with the creation of, monitoring and adjustment  of project plans, in conjunction with clients and consultants
  • Working with clients and consultants to take bookings for individual assessments
  • Liaising with clients, candidates, associates and consultants to schedule dates for all assessment activities, including briefing calls, report writing and quality assurance processes
  • Preparing, maintaining and updating delivery schedules to support global assessment delivery when required
  • Booking consultants and/or associate consultants to deliver assessment projects using resourcing data to support this
  • Managing all administration (e.g. joining instructions for candidates, assessment rooms (on and offsite) and candidate pre-work (e.g. issuing invitations to complete online tests, generating reports and assessment packs)
  • Being the first point of contact for queries relating to assessments from clients, candidates and assessors
  • Checking and proof reading reports and other document types created by assessors and consultants, ensuring these are sent to clients within agreed timeframes or service levels
  • Maintaining tracking sheets and preparing management information and details for invoicing as required; responding to ad hoc requests for information about assessments
  • Working with the appropriate colleagues to raise purchase orders and invoices for assessments delivered
  • Assisting consultants with monitoring profitability of individual assessment projects

Support to UK Team

  • Member of the Guildford administration team who work together and provide cover for each other when unavailable (lunch-times, sickness, vacations, meetings, phone calls etc).  As well as including switchboard, message taking and general office administration,  this may at times require more extensive cover
  • Providing administrative support to consultants when required to assist with the delivery of work for clients or other colleagues
  • Supporting team operations, processes, etc. by identifying opportunities to continuously improve current practices and taking responsibility for actions that will achieve these
  • Undertaking administration activities associated with being a super-user of the Cubiks test system
  • Supporting the running of Cubiks training activities, including marketing, scheduling and logistics
  • Supporting general bid management and business development activities

What you'll bring...

Essential experience

  • Experience of working in a similar project management or co-ordination role with significant customer contact (e.g. training course administration)
  • Experience of working in virtual teams
  • Experience of working to tight deadlines and service levels across multiple project requirements
  • Experience of working with external clients

Desirable

  • Project Management accreditation (in-house or external certification)

Skills

  • Ability to use Microsoft Office (Word, Excel, Outlook & PowerPoint) to a good standard
  • Ability to plan and monitor projects
  • Excellent organisational and administrative skills
  • Strong telephone and written communication skills including the ability to interact and work well with clients, candidates and consultants working in different countries and with diverse backgrounds.
  • Comfortable with IT and learning to use new IT systems (the successful candidate will need to work with Cubiks own online systems and partner systems as appropriate)

What we're offering....

Join our great and talented team of both local and international colleagues! You will have a chance to develop your skills by delivering variety of services and solutions for talent assessment and development by working closely with our clients in several business sectors. You will be able to follow the latest trends in HR consulting, people assessment and contribute to the development in the field.

APPLY HERE