Cubiks is firmly committed to privacy, the responsible use of information, and the need to safeguard the privacy of our clients and visitors to our Web site and to maintaining compliance with privacy legislation worldwide.

This statement sets out Cubiks' privacy policy for the use and holding of personal information that is provided to Cubiks by you.

What information do we gather?

The type of client / visitor information that Cubiks collects generally includes a name, work address, telephone numbers, e-mail address and any other relevant contact details. We may also collect information about the use of our products and services, any preferences that we are told about, or information that is submitted voluntarily to us, such as requests for further information in a specific area of interest, an on-line survey or registration for a conference or event.

Information may also be indirectly collected through the Cubiks Internet access logs or cookies. This occurs automatically when you access www.cubiks.com. This information is used to enhance your visit to our Web site. It does not personally identify you and we do not collect sensitive information, such as your political or religious beliefs, ethnic background or sexual preference.

Why does Cubiks collect this information and how do we use it?

The personal information that is provided by or obtained from you is used and/or held by us for maintaining our records and in order that we can communicate with you in the manner requested by you in accordance with this policy. Cubiks collects this information to provide clients / visitors with a specific service. For example, we may use the information provided to us to send relevant updates of topics that may be of interest to people. Cubiks also uses the information to respond to information requests.

As a global organisation, Cubiks may develop aggregate anonymised (ie not individual) reports which incorporate some of the information provided by clients / visitors. The reports are for the use of our business for research purposes only. Such reports will not include any personally identifiable information.

By providing personal information through this site you are indicating your consent to our obtaining personal information from you and to the holding and use of the personal information that is provided by or obtained from you in accordance with this policy.

If, at any time, you receive unsolicited material and no longer wish to receive such material or you wish to change, update or remove all or any of your personal information, please see "Correcting and Updating Your Profile" below.

What are 'cookies'?

Cookies are the tools that give Web sites a sense of memory, allowing them to recognise one user's computer session from another. For example, this site uses cookies to count the number of visitors to our site.

Use of cookies on this site

A cookie is a text-only string of information that a Web site transfers to the cookie file of the browser on your computer's hard disk, so that the Web site can remember which computer you are using to visit the site. A cookie typically contains the name of the domain from which the cookie has come, the 'lifetime of the cookie, and a value, usually a randomly generated unique number.

When you visit our site we send you a cookie, which is used in the following ways:

• To help us recognise your computer as a unique visitor (not just a number); so, if you are requesting publications from various parts of this site, the cookie can memorise your shopping list for you and put it on your order form.
• To compile anonymous, aggregated statistics that allow us to understand how users use our site, and to help us improve the structure of our site. We cannot identify you personally in this way.

How to refuse the use of cookies

You may wish to decline any cookies sent from our site to your computer. Deleting any cookies that have been installed in the cookie folder of your browser is easy. For example, if you are using Microsoft's Internet Explorer browser you should:

• Open 'Windows Explorer'
• Click on the 'Search' button on the tool bar
• Type 'cookie' into the search box for 'Folders and Files'
• Select 'My Computer' in the 'Look In' box
• Click 'Search Now'
• Double click on the folders that are found
• 'Select' the relevant cookie file
• Press the 'Delete' button on your keyboard. 

If you are not using Microsoft's Internet Explorer, then you should select 'cookies' in your browser's 'Help' function for information on where to find your cookie folder. If you do not wish to accept cookies sent from this site, but are unable to delete them from your browser, you should leave this site immediately. You can learn more about cookies here: www.allaboutcookies.org  

Disclosure of personal information

Cubiks will not sell, rent, trade or otherwise supply to third parties any personal information obtained from clients.

We will not disclose any personal information provided unless you have authorized us to so do, or if we are required to do so by law. Please note that if at any time Cubiks is required by law to release information about you or your organisation, Cubiks will cooperate fully with the relevant authorities.

Keeping your personal information secure

Cubiks has security measures designed to protect against the loss, misuse and/or alteration of the information under its control. These include:

• Secure computer storage facilities
• Encryption of your information whilst it travels between your computer and our servers. Cubiks uses Secure Socket Layer encryption.
• Firewalls. Cubiks has its own firewalls to provide security. These are designed to prevent others from accessing confidential data or accessing Cubiks' internal networks that store client / visitor data
• The conducting of quarterly third party security audits.

Correcting and updating your profile

Cubiks gives individuals the following options for accessing and modifying information previously provided:

• You may gain access to the information that Cubiks has collected about you by contacting the person named below. We will not charge for responding to such a request, unless we incur costs in providing the information, in which case we will communicate the fee in advance of providing the information.
• Alternatively, e-mail us at info@cubiks.com to make any changes or have any enquiries answered.

Contacting us

Jane Gill
Cubiks
Ranger House
Walnut Tree Close
Guildford
Surrey GU1 4US
Tel: + 44 (0) 1483 544 200
Fax: +44 (0) 1483 544 230
E-mail: jane.gill@cubiks.com

Scope of the policy

Please note, this Privacy Statement does not apply to actions, processes or policies of Cubiks that are directly related to employee records of current or former employees.

Changes to the policy

Cubiks will update this privacy statement as required. If changes to our policy do occur, they will be posted on Cubiks' Web site so that those affected are always aware of the type of information collected, how the information may be used, and under what circumstances and to whom it may be disclosed by Cubiks.